Returns & Exchanges

At Chloe Jade Home, we want you to love every piece you select for your sanctuary; if you are not completely satisfied, we accept returns on eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return and receive a prepaid shipping label.

2

Pack with Care

Carefully place the items in their original packaging, ensuring all protective materials are included to prevent damage during transit.

3

Ship It Back

Affix the provided return label to your package and drop it off at any authorized carrier location within 7 days of receiving your label.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing